All information that we collect, including your personal information, is stored on our secure servers located in our offices in Sydney, Australia, and on other secure cloud servers and offline storage facilities that we use, which may be located outside Australia. Please feel free to contact us should you require any further information on how we manage your personal information.
The personal information collected and maintained by us is necessary for the products and services that we provide to you. Any information collected may be used to investigate any possible breach of our Terms and Conditions or breach of any law.
When you create an account with us, you are required to provide at least the following information to us:
You may also create an account with us using a third party such as Facebook and LinkedIn. If you create an account using this method, we will collect your personal information by accessing the personal information you have stored with these third parties.
Depending upon which of our products and services you choose to use, we may also require you to provide us with your:
We may collect any additional information you choose to share on the Website such as your profile information and when you publish a project and upload tender documents. It also includes the information you choose to share when you take an action, such as when you add an approved head contractor or sub-contractor to your account.
When you upload a file using our services, you are entirely responsible for what you store on our storage facilities and who you share these files with. We may access any file you store on our storage facilities to ensure proper delivery of products and services.
We also receive other types of information about you:
You may upload your address book (including email and contact number details) as well as your calendar to the Website. By doing so we will use this information for example by helping you to manage your projects by providing you a template to invite your contacts to become account holders with us, or by allowing you to share your address book contacts with other account holders.
When reasonably necessary we will collect and use your personal information for one or more of the following functions/activities:
Personal information will generally be collected directly from you through the use of any of our standard forms, over the Internet, via email or through a telephone conversation with you.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
We may use web beacons on the Website from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We may seek the services of third party suppliers of goods or services to carry out specialised activities. Where your personal information is provided to these third parties to enable them to perform their agreed activities, they are required to use the personal information provided only for the service they supply.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity or for such other reasons as allowed by law.
We store your personal information in different ways, including in paper and in electronic form. The security and protection of your personal information is important to us. We take all reasonable steps to ensure that your personal information is stored safely to protect it from misuse, interference, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.
If we no longer need your personal information for the purpose of which it was obtained we will take all reasonable steps to destroy the information and ensure the information is de-identified.
Access: You may access the personal information we hold about you, upon making a written request. We will respond to your request for access within 30 days.
Refusal: We may refuse a request for access to personal information where the law requires or allows us to do so (for example, information relates to legal proceedings). You will be notified of this refusal and the reasons for the refusal in a notice in writing to you.
Notification: If upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is not accurate, out of date, incomplete, irrelevant or misleading, please notify us immediately. We will take all reasonable steps to correct the information so that it is not accurate, out of date, incomplete, irrelevant or misleading.
Correction: You have the right to correct personal information that we hold about you, including information which is inaccurate, incomplete or out of date. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Unsubscribe: To unsubscribe from our e-mail database, or opt out of any communications, please contact us with “Unsubscribe” in the subject line of the e-mail.
If the personal information you provide to us is not accurate, out of date, incomplete, irrelevant or misleading, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
If you have an inquiry or complaint, please contact us by email to firstname.lastname@example.org .
For questions and notices, please contact us at:
Address: Level 1, 271 Alfred Street North, North Sydney, NSW 2060 Australia
Telephone: 1300 72 40 45
Last updated: 11th August 2016